Complaint Management
Streamlined Complaint Management For Financials
Resolve Complaints Quickly To Keep Customers Happy
Route Complaints
Route complaints to the correct personnel.
Instantly assign complaints
Prioritize cases and follow-ups
Manage tasks and due dates
Track Complaints
Keep sales staff on track with their sales goals
Track details for each customer complaint
Track response and resolution times
All complaints at your fingertips
Complaint Trends
Quickly view complaint trends to identify issues.
Quickly spot issues and address them quickly
Run date ranges to compare complaint trend history
Complaint Reports
Easily generate reports with complaint data.
Generate reports quickly
Keep staff accountable for complaint follow-up
Automated reports emailed to staff
